Last Updated: Jan 6, 2025
Welcome to PNGtoCDR.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By accessing PNGtoCDR.com, you agree to the practices described here.
1. Information We Collect
Personal Information:
Contact Details: When you register an account, sign up for newsletters, or contact support, we collect your name and email address to identify your account and respond to your inquiries.
Billing Information: If you purchase premium services, we collect billing details such as your payment method, billing address, and transaction records to process transactions and maintain financial records.
Uploaded Files: Files you upload for conversion are temporarily stored on our servers for processing and are deleted within 24 hours. They are not shared or analyzed beyond the conversion process.
Non-Personal Information:
Device Information: We collect data such as your IP address, browser type, operating system, and device identifiers to optimize the site for various devices and enhance your browsing experience.
Usage Data: This includes the frequency and duration of site visits, pages viewed, links clicked, and time spent on specific sections to understand user interactions and improve our services.
2. Use of Information
We use the collected information to:
Provide Services: Carry out file conversions and fulfill your requests.
Customer Support: Respond to inquiries, address complaints, and provide troubleshooting support.
Site Improvement: Analyze site usage to enhance functionality and user experience.
Security: Prevent unauthorized access and fraudulent activities, ensuring data safety.
Legal Compliance: Comply with applicable laws and protect our legal rights.
3. Data Retention
We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Uploaded files are deleted from our servers within 24 hours to ensure privacy.
4. Data Security
We implement security measures to safeguard your data:
Encryption: Sensitive information is encrypted during transmission using Secure Socket Layer (SSL) technology.
Access Control: Personal data is accessible only to authorized personnel bound by confidentiality agreements.
Data Minimization: We anonymize data whenever possible to protect your privacy.
5. Your Rights
You have the right to:
Access Your Data: Request a copy of the personal information we hold about you.
Rectify Your Data: Correct any inaccuracies in your personal information.
Delete Your Data: Request the deletion of your personal information, subject to legal obligations.
To exercise these rights, contact us at support@pngtocdr.com.
6. Cookies
PNGtoCDR.com uses cookies to enhance user experience. Cookies are small files stored on your device that help us understand how you use our site. You can manage cookie preferences through your browser settings.
7. Third-Party Services
We may use third-party services for payment processing and analytics. These providers have their own privacy policies governing the information we share with them.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be indicated by the "Last Updated" date. Continued use of our services after modifications signifies acceptance of the updated policy.
9. Contact Us
For questions or concerns about this Privacy Policy, contact us at support@pngtocdr.com.